Description

S.C. Swiderski, LLC is a regional leader in providing quality housing with professional service. As a fully integrated company, all areas of the business work together to deliver the SCS Difference. The company designs, plans, constructs, owns, and manages its real estate portfolio and operates a full-service real estate brokerage. The company attributes its success to their ability to listen to clients, focus on continuous improvement, develop their team, and operate with integrity. S.C. Swiderski has housing locations throughout the State of Wisconsin and continues to expand by investing in its people, processes, and properties. S.C. Swiderski demonstrates innovation, quality, and pride that one can expect from a Made in Wisconsin certified company. The company embraces its Wisconsin roots and is committed to providing support to the local communities it serves.

OBJECTIVE: A Property Manager acts as an ambassador between prospects and residents of our apartment communities and the Leasing Department. This individual works under the direction of the Area Manager, and is responsible for providing exceptional service to community residents, future residents and internal team members. This position is the primary sales role and is responsible to maintain maximum occupancy levels through leasing and retention.

ESSENTIAL FUNCTIONS

• Maximize and maintain occupancy by promptly responding to leads generated through email, text, or incoming phone calls. 
• Show apartments to potential occupants and convert them to tenants by overcoming objections and executing the application process.
• Execute legally binding lease contracts with accuracy and attention to detail.
• Provide input on marketing materials, and assist with corporate/local sales calls. 
• Promote and host Open Houses during and after business hours, or on weekends.
• Provide excellent customer service in all dealings with internal and external customers. 
• Problem solve potential tenant issues and help avoid escalation. Issue 5 Day notices for lease violations.
• Communicate with and assist the leasing department with the day to day operations of the property.
• Participate in monthly and annual occupancy and retention forecasting.
• Oversee tenant move-ins/outs including apartment inspections and reconciling security deposits. 
• Maintain the grounds as seasonably appropriate by regularly inspecting the property to ensure it is meeting SCS standards
• Coordinate the turnover process with company resources for a smooth transition; maintenance technician, cleaner, painter & carpet cleaning. 
• Be available on the first day of the month, and last day of the month for tenants moving in, moving out and apartment turnovers.
• Other duties as assigned. 

Requirements

EDUCATION AND EXPERIENCE

REQUIRED:

• High school diploma or GED certificate
• Valid driver's license with reliable transportation to and from work each day
• Experience in customer service, marketing, and sales
• Microsoft Office Suite experience and tech savvy 
• Thrive in a fast-paced environment while maintaining excellent attention to detail
• Strong organization skills with the ability to multitask projects through from start to finish
• Excellent communication skills

PREFERRED:

• Degree in business administration, Marketing, Property Management, or a related field
• 1 years of property management experience
• Knowledge of Fair Housing Laws

PHYSICAL REQUIREMENTS:

• Ability to lift and carry up to 50 pounds
• Ability to stand and walk for long periods of time
• Frequent bending, kneeling, twisting/turning, reaching, crouching, crawling
• Ability to climb stairs
• Comfortable working at various heights

SPECIAL REQUIREMENTS: This position requires regular in-state travel with the ability to work 40 - 45 hours per week traditionally Monday – Friday 8am – 5pm, with occasional hours outside of that range as business necessitates; this includes having the ability to answer tenant and potential occupant’s phone calls as needed. This position will require weekends as needed for beginning/end of month turnovers.

WORK ENVIRONMENT:  The majority of this position is in a professional setting dealing with on-site communications with residents, showing apartments and following up with the leasing department and maintenance staff. The other element of the position is the ability to coordinate and oversee the grounds as seasonably appropriate. This incumbent in this role will be exposed to seasonal temperature variations, paint, and sanitation chemicals.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.